TRINITY BANK a.s. - pobočka Osobní bankovnictví

At first, I was not satisfied with the disadvantages of existing clients. Better interest only with a new account or a new deposit. Now it has stabilized and the announced new interest rate is automatically adjusted, it seems, for all deposit and clients. Email communication used to be that bad. The amount of the deposit is insured up to 100 thousand euros, including interest. At the current interest rate of 4.08, we will at least slightly reduce the impairment of savings. The funny thing is that even building savings with a state contribution is not better. I miss some simple apka and possibly a payment card (with the option to choose whether master or visa) and immediate payments / transfers.

out of curiosity, I set up a savings account according to the advertisement for 3.08 everything was online, we didn't call anywhere, I got the terms and conditions and I read them and looked for some hooks and nothing ?‍♂️ I'm quite surprised by the reviews here. yes I am a new client, I have an advantage. and I just want a savings account. I see a disadvantage at Trinity Bank in that they can't immediately credit money (from Spořka it was credited to the account until the next day) and the second thing: I didn't find an application for banking (either it's not or it's called something other than bank - I tried all sorts of variations)

An incredible experience. On the advice of a friend, I want to open a savings account and preferably in person, so I will book the Prague branch. I arrive at the exact time and the charade begins - the clerk tells me that "I have to wait" because the banker still has something. I say I don't have to, but I'm still giving it a chance and waiting. The banker is then quite nice, he explains, but when I decide, he says he can't open an account. So I return to the clerk, who no longer communicates with me, and I wait and wait and watch them take on other clients. I see another banker behind the screen stuffing her baguette undisturbed, losing patience and leaving. Dear bank, you took my hour of precious time and it was to ... Tear your feet off!

Hello, I am satisfied with the bank. The best interest rate without the need to fix the time. Money available until the next day on another account in the Czech Republic. Crediting the money to the next day as well. I send money back and forth as needed. Never a problem. Secure login to internet banking. I would also like to respond to some reviews, especially those with one star. I also called the customer line and waited a while and called normally. No problem at all. Of course, interest rates sometimes change for the worse, see the covid pandemic. I hope that we all use common sense and expect changes in interest rates as the market moves. Which all banks do. For trinity, the best interest rate is always the long-term average. A special offer with a better interest rate was always provided to me as an existing customer with a 2-week delay, which I do not see as a problem. Create an online account super. It is not possible to open a current account online, but it is also not common nowadays. I use banking services at other banks and other EU countries and believe me, there is nothing to complain about. Try to open an account in Switzerland or France and then even cancel it. Establishment without personal participation is almost impossible and you must provide x documents. Money transfer 2 to 3 days. Trinity bank meets everything I expected from this bank and was looking for .. I can only recommend.

I strongly warn against this bank. I can't absolutely call the infoline and I've been trying for the second month. I am just told that the operators are dealing with other clients and that they do not want to delay me so that I can leave a message after the signal and they will contact me. Whenever I left a message there, of course no one ever called, and I have left it there at least ten times. I had a seven-digit amount in my account and I wanted to transfer this amount to another account with another bank at the beginning of December. I couldn't transfer the cash that day and in the end I had to wait for the next day and only the next day I finally managed to transfer it. After this experience, I wanted to 2.1. 2022 to cancel my account and although I fulfilled what they asked of me (I contacted them by e-mail and mentioned what had happened to me and told them that if no one contacted me as soon as possible, I would inform the CNB. the lady called me and offered me a gift as compensation when I stayed with them, claiming that everyone had fallen ill on the covid and therefore the line was not available. online), so they didn't cancel my account anyway (today, January 5, 2022, I logged in to it without any problems). Today 6.1.2022 I called there again at 8:30 am (since then their line is available, at least according to the info on their website) and I did not call again. I absolutely do not understand how this bank can obtain a license from the CNB at all. If it is necessary to solve anything in the account, you do not have to deal with where or with whom. Although I recorded the message again after the signal, neither yesterday nor today, nor at any time before, no one answered again. I guess I really have no choice but to turn to the CNB.