United Shops s.r.o.

The worst mobile service I've ever seen, absolutely zero respect for the customer. They promise the mountains to mine and then just stretch the term repair. I do not understand how to make a living with such an approach. Definitely do not recommend this service, avoid the arch.

Absolutely appalling attitude and inability. They don't have a regular mobile phone battery, they say they will order it the next day, they even asked for a deposit. The battery wasn't even after a week, they obviously coughed it up and didn't order anything. They are probably used to it, they have expertly returned the deposit. According to me, the Lord is even glad that I had the same bad experience as other (former) clients. To make him even happier, I promise to continue to spread the miserable reputation of his business.

They ruined my cellphone, then they laughed at me being a cheater and who knew how I had a cell phone damaged before. 1- repaired USB 2- the speaker did not work Then the speaker worked 3- camera has stopped working + diode 4- I returned my mobile and the amount for the repair 5- does not work USB I wouldn't even have to fix a rocking horse to this company.

Beware of this service today was finally after a month and a half passed the phone that I had at the local repair specialist after unpacking the package found that the phone is in the same condition as it was handed over for repair. So the guys were not in a month and a half to get The display fix the phone and hand over the phone to the customer. During the repair process, it took place from my side of the communication as it looks after a month's response from the service that is waiting for the part and that will be the end of the week. That's how it went for two more weeks and nowhere. Then the guys probably found that their abilities are not enough for such a trivial matter as replacing the display so they sent the phone back to the unrepaired and did not forget to still charge a fee of 100kč for repairing the phone that must be paid before the package from the shipping company. IF YOU WILL NEVER HAVE TO HAVE ANY TWO MONTH TELEPHONE HONG TO THE VALUE OF SERVICE Owner reply 3 hours ago Received Doogee S60 Lite. Since this phone is not supported officially in Europe, it is a part order in China. This gentleman was aware that it would take about 1 month to order. After a month he called us indiscriminately and vulgarly what we do with it. We answered him fairly that the part is at the customs office at Česká pošta and that we cannot speed it up. In the aftermath, we said that they could not behave, we abandon the contract and conclude it as irreparable. "So Mr. Borce, if you could behave and think rationally how it goes with the Post and Customs packages, you could have your phone repaired for a week (part came two days later)" We wish you more success with other services! We really are not interested in such customers :) Well, such information gets to me for the first time when handing the phone to the service here asked how about the repair will last let me know that such a banal repair lasts for two days did not believe here but I said ok want to praise before a new customer and counted here at least a week that I will have to endure without a phone then passed fourteen days and nothing happened politely here I wrote technicians how to develop a contract that I was told that it is waiting for the part and that by the end of the week the phone will be repaired, asked here in the middle.Takle it repeated two more times each time after fourteen days of waiting every time I was given the same answer.After a month and a half I did not endure it and called in person with an increase in voice I put on the phenomenon that I do not like you approach to the customer that I was told that This is not your problem and that you can send me the phone for free at no cost The information that the repair will take over a month or more would certainly be more tolerant, or I might look for another service. So the conclusion is that on the Internet you are doing what you experience from the 17000th orders and yet you can not take care of the banal repair of cracked display in adequate time or at least inform the customer that the problem has happened and part of the stuck anywhere.

Horror experience! I never write reviews, but this really moved me bile. They promise, don't keep to the deadline, don't communicate, they lie. After nearly two months of full-time non-communication finally came to an SMS that I can pick up the phone repaired. And wonder, it was not repaired and was not in the store. He is stuck at Zasilkovne. When asked why I got an SMS, he shrugged. With the promise that they will certainly bring him in an hour and the next thing will be done, I went for a walk and begged that if it did not happen again, let me know in time that I am not from Prague and not wait unnecessarily. Of course, nobody called me, and when I came, the phone was nowhere, the scrabbler left, and I shouted the lady, who says everything he knows. A feeling of helplessness. It would be enough to read the reviews and save a lot of nerves.

Absolutely awful, zero communication, they never replied to the email, to the message on the web after 14 days (although they guarantee a 72-hour response). I was at the branch a total of 6 times, 5 times I was told that it was not done yet, let me come the next day - this was repeated several times. After about 6 weeks of "repairs", I said that I wanted to cancel it and return the money (deposit 1900, -!) - I had to come again the next day, because the cell phone could not be delivered on the spot. After 7 weeks, I finally went for the money and the unrepaired cell phone - at that time I had already ordered a new cell phone a long time ago - and the gentleman told me that they had managed to repair the cell phone ... Although I said before that I didn't want the repair. So I am forced to return the new mobile phone, because I will not use the two and I will pray that this fixed one will last at least a year. Definitely not recommended!

Really the worst service I've ever come across. Incredibly poor attitude to the customer. Liar. After two months of calvary, I withdrew from the contract in writing and did not want them to repair the phone. Eventually, they sent me a corrected, asked for a full price, laughed at me that I shouldn't pick it up, and that all their emails had been deleted. The phone has been virtually unusable since repair. It hangs, shuts down, the display does not respond. The fact that I had ordered the cover and he did not supply me at all and that I asked that in the case of replacement received the original parts with the mobile phone also did not happen. I haven't been so angry for a long time and hurt so close to someone and restricted him to personal freedom.