Zimmer s.r.o. - odtahová a silniční služba

They were there in a minute, a fair money. Professionals

Very solid behavior, professional help in need and willingness to accommodate even extra services. When our broken-down vehicle was towed, they immediately brought us a spare vehicle and we could continue without delay for the night. In the evening and 400 km from the house, it is then a quick and qualified help very valid. Thank you.

I have experience with this company mediated through Mercedes assistance service. They arrived even faster than estimated time and helped arrange everything. One of the few places where you can regain faith in the fact that good and honest people are still not extinct.

The most correct and at the same time kind and helpful tow truck Danek!

on 22.12.21, after 17 years of my compulsory liability (insurance version), I used my assisted towing for free. in accordance with the CCP guidelines in the Czech Republic. I informed the assistant (1224) about a defect in the immovable car and also that the car is lying on the road with a flat tire. I waited for the tow for 1 place, I waited for 90 minutes for an hour. Upon arrival, the towing driver (Zimmer) informed me and the dispatch center that the car would not tow due to a malfunction of the tech car. equipped. Towing driver spol. Zimmer told the dispatch center that the towing was on the so-called hand. The dispatcher informed me that I have to pay for the departure of the wrong car to the towing point immediately, and this is a condition for the profession of a better technically equipped tow truck free of charge. Otherwise, I have to tow the car elsewhere at my own expense. According to my insurance company, I have free towing of the car from my compulsory liability, and I wanted to use that. After paying the required amount, the dispatcher called me again another tow. Another tow truck arrived with a car without a "hand", won the left axis of the damaged car, pushed the tech. jig under the wheel with a flat tire and stretched on the loading area. Loading the car took about 7-10 minutes. Here is the difference between the quality of one and the other towing. Now I demand a refund of the unduly paid amount from the company. Zimmer s.r.o., which collected the fee without performing the act of towing the car free of charge. It's not my business to come to a place that is technically unfurnished. I am claiming this case from ČKP. To the selection of tech. I did not interfere with the towing equipment. According to reviews from the Zimmer towing service (reviews only from guides), I find it misleading and insincere. Let everyone make their own opinion about this towing described above.