ABA

Arrogant, condescending, incompetent. We were sent away in an unfriendly manner and there was no communication. There were no promised calls or the like. On multiple inquiries, a wrong diagnosis was made and it became clear that these people were not willing to help us in any way. We were simply left sitting with the broken camper, and we organized the return transport to Germany ourselves. We were offered zero help. The towing service itself was very friendly, the workshop an absolute disaster! Never let yourself be dragged to this workshop !!

I have been a customer for about 5 years, until now satisfied and I liked to come here despite solid surcharges to the price (or margin even 100%) .. However, the last visit got me - I called with the problem of really great heating of the left rear wheel (so that letmej the touch burned the skin and the heat was really transferred to the electrons as well). I left the car there, calling in the afternoon that it was repaired - the brakes rusted due to the fact that the car was not driven much, which I waved during home offices, and driving once a week). I received a comment that he may reappear over time, and if so, that I should stop again. I thanked, paid and drove home - I drive 10km, get out and feel the stench like a welder .. Look, the bike is hot again .. I'm calling back that the repair did not work - I'm supposed to bring the car again. I say that I take this as a complaint, I will not go anywhere with a hot wheel and let them take it as part of the complaint - the tow truck arrived, loaded, removed and the next morning info that it is necessary to replace the brake discs (with pads of course). Ok, there's nothing you can do, go for it. Afternoon contact, it's done, the price of 10 thousand - I ask what about the failed repair, that it's a complaint for me, because I put the car there with the fact that the wheel is overheating and it was not repaired (that the plates were cleaned is nice, but I did not put the car there to clean the brakes, but to overheat the wheel). And the answer ?! "We did our best, we wanted to save you money, so we tried it like this and it didn't work. I don't see anything wrong with that, everything will be fine for us and there will be no compensation - be glad we don't charge you the tow". So so - 2 days later I went 200km to Moravia, if I didn't feel the hot bike, I didn't check, so I would go to the D1 with it, where it would heat up like a pig at 130km / h (after all, it's not 50km / h like in the city) and god for God's sake if something happened !! I can already see them telling the police in the service during the investigation of the cause "we cleaned it up and we thought it would be okay, we didn't go through it and gave it to the customer with the fact that he has it fixed ..." .....! ps: I asked if the car went through after the first repair (the "cleaning") - after verification they found out that the repairing mechanic did not have a driver's license and that it was passed by a young lady from receiving orders in their "backyard" - 20m length, it does not heat up engine! So the result of entering "overheating wheel repair": - not fixed - the car did not pass (it was raking into the BRAKE for God's sake! That must be passed, only in principle, and especially by someone who understands it and not a young lady from the income, who will move from the workshop to the parking lot!) - the complaint that what I came with was not fixed was rejected (the mechanic tried it in his own way and that it didn't work, it's not the fault of the service - so maybe mine ?!) So never again, with such an approach, they can go where the sun does not shine! ;-)

A wide range of services provided. Quality service with experienced mechanics. Possibility of writing in the service book. Quick fix.

Very helpful in the service, although it was not easy to simulate a potential fault, I was very willing to familiarize myself with the situation and received a complete report. As always satisfied.