Alcron Hotel Prague
4.7/5
★
based on 8 reviews
Contact Alcron Hotel Prague
| Address : | Štěpánská 623/40, 110 00 Nové Město, Czechia |
| Phone : | 📞 +8 |
| Website : | http://www.alcronhotel.com/ |
| Categories : | |
| City : | Nové Město |
| Description : | Stylish hotel in a 1932 art deco building, offering Wi-Fi, 2 restaurants & a fitness center. |
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Kyrylo Groshev on Google
★ ★ ★ ★ ★ Urine stains and someone’s hair in the bed. Staff refused to recognize the toilet is dirty, acknowledged after the third attempt, left alcohol wipes while we were away. Pretty lame for a 190 Euro 5 star hotel.
The entrance is under construction still, parking wasn’t available even though reserved upfront on the web page.
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Alina S on Google
★ ★ ★ ★ ★ The hotel is normal, but…The hotel is undergoing renovation work! We found out about this when we arrived, no word during booking, no information on the website. We were on the road for 7 hours and wanted to rest, our rest was accompanied by the sound of the drills. On Saturday morning at 8:30 the drill and hammer started working again!
Dear customer service or service department: this is not the way to do it! You have to provide information about the lack of silence in your hotel (I will not even mention the lack of aesthetics, which you expect when you come for a weekend in Prague).
P.S. But reception works really good and kind
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L M on Google
★ ★ ★ ★ ★ A nice hotel located in the center of Prague and about 10 min walking from the old town. The staff at the reception are super friendly and the lobby of the hotel is very beautiful. There is also a bar and a restaurant that I didn’t have the time to try. The room that we got was spacious with a very comfortable bed, a couch and a TV.
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Davood Ghobadian on Google
★ ★ ★ ★ ★ Great location. Air-conditioning didn't work and the nights were stifling. The staff where very apologetic but not able to fix the problem despite changing our room. Had several nights of very poor sleep, which unfortunately did impact what would have been a perfect break in beautiful Prague.
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Manuel Albus on Google
★ ★ ★ ★ ★ Below Standard for a 5 Star Hotel.
Easy Check-In, friendly receptionist, easy parking in parking garage but extra costs, breakfast was ok, nothing special. Air Condition always way too warm, everything in the room costs extra, furniture looks used, no view at all even in the breakfast room, good location in the centre.
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Tom Shavit on Google
★ ★ ★ ★ ★ Stay away!
The entrance of the hotel is under construction. The entrance is blocked, horrible noise, we woke up at 630 because of it, and we had horrible time trying to fall asleep. The hotel downgraded our room to give us noise-less room.
The construction work is not mentioned anywhere , so watch out before booking , and the hotel is no willing to compensate for that horrible experience. The staff was pretty nice but couldn’t do much to help. Will absolutely stay away on my next visit.
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T F on Google
★ ★ ★ ★ ★ Central, clean and nice hotel. Special thanks to Alan’s great service at the reception. He was able to find solutions to all my requests in a kind and professional way. Also enjoyed the talented Charlie’s cocktails at the bar!
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Arava Ashkenazi on Google
★ ★ ★ ★ ★ We had such a wonderful time in here. We were here for 3 nights (at the first week of January), and it was pleasant and welcoming. The staff are very friendly and helpful, and the breakfast was delicious.
The rooms are a bit old fashioned style, but who cares if everything else is great?
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