Autorizovaný dealer KIA UNIKOM Kutná Hora - Čáslavská 217

Always helpful and always good service. I visit even after moving to another region.

Super access both in the store and in the service. Thank you

I waited for half an hour for a seller who would "come in a while", I didn't wait ..

Unfortunately, I don't like it, but thanks to today's visit to the service, due to the change of tires, I have to write this review. The technician told me that it would take an hour and a half to change the tires (remove the tires from the wheels, put the winter tires on the wheels, balance and inflate). Okay, what can be done. In the spring it was 45 minutes with a finger in the nose, in the autumn we are about to go to hibernation. It is understandable that you cannot wait inside the service during this viral time. Unfortunately not ready, I waited outside in the cold. After an hour and a half, I asked the technicians what was wrong with my car - the answer - "you know, it takes ...", to which I responded with all decency and considering that perhaps only one person works in the hall due to today's frequent circumstances. Unfortunately, I must add that during the last service, the mechanics poured me half a liter of oil into the engine, so I told the technician. After another 15 minutes or so, I was asked about my car again and was told that the mechanic would only release half a liter of oil and bring the car to me. When asked why it takes so long, I was told - "I don't know at all, I'm sorry". There was also a question in the conversation with the technician - "and you didn't finish it yourself?" :-). After another twenty minutes, my car was finally delivered! And lo and behold ... my ideas about a professional approach and at the time of the covid also about hygienic measures (sometimes also a common routine) faded. The mechanic only had plastic on my seat, but there was nothing on the steering wheel or lever. All that was left was to believe that the master had washed and disinfected his hands :-(. To make matters worse, I have all the electrons scratched from the balancing weights. Thank you.

Excellent approach. When the car is done, they will call that you can wish for it. And they'll tell you when they're open so you can tell them if you're chasing it or not. They are equally affordable. They diagnosed us, replaced the heating cables on the rear window, cleaned the brakes, checked the engine, found the cause of the noise, solved it, and even topped up the oil. Since it is an authorized service they have really reasonable prices. And good approach to clients.

Mr. Chadraba acts arrogantly over the phone. Service of the vehicle (70 thousand km), which I have from Kia Unikom Kutná Hora - after changing the pads, the brake caliper bolt fell on the highway.

Until recently, I had quite a positive experience with service. About two years ago, I caught a hare on the way to work in the morning. Unfortunately, he did not survive. The lower black plastic grille on the car broke. According to his layman's view, there was no problem with the car or other parts. If I replaced the grid myself, the investment would be a maximum of 3,000. However, the service provider (I will not publish the name) who was in charge of insurance claims inspected it in the service. He said there may be other hidden defects in the car and it will probably be a replacement for the bumper. Well, I'll cut it short. The car was immovable during the week, the insurance company calculated the damage at 25,549, - without complicity, and I got the car with a bumper of a different shade. At that moment, the authorized service for me ceased to exist. Unfortunately, this is crazy. I contacted the service to see if it was okay, I learned that it would be repainted, with thanks I refused I did not feel like being without a car for another week.