Eye Clinic, 1st Faculty of Medicine

Today I had one of the worst experiences of my life so far. No one bothers here without a request. The moment I got it, I was sent to the waiting room. After an hour, it was my turn. When asked what I was coming up with, I replied that I suspected persistent and worsening conjunctivitis. I learned that in this case, a request from the district doctor is not enough for me to contact my charm. After answering that I have none, if only an insider can look at me at a glance, I was sent back to the waiting room. After another hour, I allowed myself to knock on the door to see if anyone would be so willing to tell me the diagnosis. I will work on the subsequent arrogance and inhumane approach of the doctor for a long time to come! Sic told me that my eyes didn't look right, but my eye would definitely like to look at them. I repeated that I did not have one, and the doctor did not hesitate and advised me to contact my health insurance company that she would assign one to me. The addition that I practically no longer see and sleep is nothing valid for me. Only another set of excuses followed. Avoid this place with an arch!

Incredibly unpleasant, arrogant older blonde in a file cabinet who doesn't even know the names of doctors and refuses to help with anything. I really don't understand how a hospital can employ someone like that.

An arrogant attitude of doctors that I have never experienced. Dealing with patients as servants under King of the Stick. No one knows anything, no one can overnight if something goes wrong. Absolute inability of this facility to communicate with another medical facility for its superiority. After all, they are specialized higher workplaces Common things like communicating with a patient's doctor are below their level for them.

Today I had to use the emergency services. The nurse was extremely friendly (although Saturday was 6 in the morning). The doctor was very professional. Definitely a very positive experience and approach, which you will not meet much in Prague.

6/13/2022 I was ordered for a comprehensive eye examination at 11:00, after an hour and a half of what I was waiting for in the waiting room, I gave up and preferred to book a private clinic because when I saw the approach to patients, I was afraid to keep it here drip your eyes. Do not expect at all that they will help you here with an indisposed sight, for example to sit in a waiting room and the like. I apologize to the nurse but when I heard her English I wanted to cry .. The quality of this hospital is really terrible, I judge it on the basis that I worked at the General Hospital. And I think it will be worse.

I went to the General Hospital (eye clinic) without an appointment only with a recommendation from an ophthalmologist for an examination. The nurses in the file assigned me a number with a smile and sent the number 1 to the ambulance, where there were very nice nurses who explained everything and navigated for the next examination. Dr. Mazná was very patient and kind, she explained everything understandably and humanly. The waiting time for the next examination was longer, but you have to reckon with that (I was not ordered). Inside, there is a calling system where you go with one number that you get in the file. I recommend a professional approach for me. Thank you.

I have not experienced such arrogant behavior in any medical facility. It's been a few months since our (unfortunately repeated) visits, and to this day it seems just as bizarre and incomprehensible to me. I am a decent, non-conflicting patient paramedic (I have an understanding for a lot of things that lay people may seem out of) I smile, I act calmly. Nevertheless, I caught rude, arrogant behavior from the nurses at the outpatient clinic, but mainly at the filing cabinet - especially the bleached blonde is a domestic cattle - never responded to greetings, barks instructions, rolls her eyes, makes ridiculous remarks towards her colleague even though the patient is standing next to her - I stared at it a lot. Probably highlighted when she first told me they didn't have a stroller lift and offered to leave an infant in a stroller two stories below (examination lasts about 2 hours) to send me to the elevator irritably 10 minutes later. who was THERE - I didn't understand what was going on at all, it was all so absurd ... It also happened to me that after a long pause she started mumbling something and looking over my shoulder, and when I asked "Please?", she laughed. and replied mockingly, "I speak to the Lord after you." In this original way, she told me that our negotiations were over. To this day, I'm amazed at how someone so rude can work with people. I recommend assigning it as a pathology laboratory assistant.