Margareta spol. s r.o.

I was very satisfied with the telephone consultation and the visit to the store. The lady answered all my questions in advance by phone, so I knew in advance what the price and the date of rhodium plating ... When visiting the store she was very nice and helpful ;-) I definitely recommend and it was not my last visit.

Professional approach and fair prices. I have noticed several negative contributions stating the approach and arrogance. DON'T GET IT. Mrs. is so much so much so someone can misinterpret it, but in fact is very worthy and with all the advice and devotes you a lot of time, even if you spend thousands.

Staff very nice and helpful, they told me exactly what will happen to the ring during the repair. The lady tried to wind as gently as possible so that she would not have to solder the ring (there would be a trace (the ring was made of red metal)).

Opening hours obviously don't fit - neither here nor on the net, if I didn't call there twice, when they're there, I obviously won't even know. That would still be good, but ... My lady and I agreed that I needed the adjustment done on Wednesday of the following week, saying that I was not here and I was here on vacation. On Tuesday afternoon, he calls me to see if I read the text. After the information that I didn't receive any text messages, I learned in a very pleasant style that it is terribly interesting, that I am the only one, and that it will not be there on the agreed day of collection (ie Wednesday). When asked how, when we agreed on Wednesday, and how much the adjustment will cost me to have ready cash, the lady replied that I should have read it in the text ?. So in the end, she told me that it was over today and I should pick it up on Thursday, and a few more stories about how she cares unnecessarily. Well, dear Mrs. Veverková, or as you called it, you don't care much about customers ?. In five minutes again the phone she looked, and sent an SMS to another number - an apology, helpfulness, zero nothing. As I understand it, mistakes happen, but at least then I don't act like an annoying arrogant jedubaba, žejo ?. So the result? In the end, I had to extend my vacation for another day due to the "goldsmith's event" so that I could arrive on Thursday. No apology at the store, uncomfortable and final product? Jewelry set with a crooked and dull piece of gold. Unfortunately, it's my fault that I should have examined it on the spot more thoroughly. At another goldsmith's, they told me who messed it up like that. So I'm getting ready for a new trip and a complaint. Although I'm not sure if I'll even know it's a ring ?.

Beautiful shop and very helpful owner, I recommend visiting

Thank you very much for the quality of work in stretching my favorite ring and for cleaning other jewelry, they are like new. I highly recommend ?

Small but nice goldsmith… Goldsmith willing, kind, happy to advise and especially patient: D for me great :) I'm updating the correct opening hours: Mon, Wed, Fri 9: 00-17: 30, Tue, Thu 12: 30-17 : 30.

At the Margareta jewelry store in Kunratice, they were very willing to help us with the selection of jewelry, offered a large selection, and had everything "tested". In particular, I very much appreciate the help with several repairs related to metals and stones. Always high quality, reliable. They have repeatedly made us a minor repair while you wait and for free, for which I would like to thank you very much.