Nextclinics
3.2/5
★
based on 8 reviews
Contact Nextclinics
| Address : | Nádražní 762/32, 150 00 Praha 5-Smíchov, Czechia |
| Phone : | 📞 +8 |
| Website : | https://www.next-clinics.cz/ |
| Categories : | |
| City : | Praha 5 Smíchov |
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Tatiana Golubeva on Google
★ ★ ★ ★ ★ Good service: quick results of analysis , employees speak English. But sometimes they have small issue with reservation (not too often) as unexpectable cancellations/changing time of appointment or doctor can came later then appointment has been booked.
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Nicholas Farry on Google
★ ★ ★ ★ ★ I wouldn't recommend, first visit doctor said would call if results needed attention, didn't call,...on next visit months later doctor mentioned that there were important results I should have known about and called me back next day for tests, and then messed up the pathology order. Appointment with dermatologist cancelled as I was waiting at the clinic. 3 visits, 3 examples of incompetence. Looking for new doctor.
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Anubhav Budhraja on Google
★ ★ ★ ★ ★ Easy location. The reception staff speak English. If some doctor doesn't, then you'll be accompanied by an English speaking nurse.
Emergency walk-ins are accepted by calling ahead.
Dr. Horký speaks decent English and is very methodical. Prefers not to prescribe unnecessary medication.
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Ben Martin on Google
★ ★ ★ ★ ★ Natalia is a brilliant physio, thanks so much for helping with my neck at short notice ;)
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Ana Kovacevic on Google
★ ★ ★ ★ ★ After I registered with this clinic they requested that I provide them with my medical history from previous GP. Doctor offices should communicate between themselves, I was supposed just to provide the signed request for transfer. Two months passed, they called my previous GP after numerous emails, but did not provide them with contact email address! I never visited the doctor in this clinic after the registration, but they did charge my insurance for those two months, even that I didn't have any care because of their neglect.
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Richard Mayne on Google
★ ★ ★ ★ ★ This clinic doesn't deserve to operate. It has some of the rudest doctors. The general practitioner I saw was extremely rude and would not listen to me. I think some of doctor's at Next Clinics are xenophobic and don't like foreigners. I'm never coming back to this clinic ever again.
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Julka on Google
★ ★ ★ ★ ★ The doctors are Okay, some of them have a good patient approach and are somehow precise.
2 stars because of the receptionists. They are lazy and indifferent to patients, and unable to do their job properly!
Booked appointments clashes with doctor's vacations, and you go to the clinic many times in a row for nothing! They do not even apologise, they just dismiss you with "I did not know that doctor was off", usually blaming some error. Doctors never bother to call you back, even.
E-mail communication is very poor, when you ask for another appointment, they just say 'it is not available'. They do not even make the effort to come up with another date to accomodate your needs.
It is like they do you a favour!!! I do not know if this happens to foreigners because they are foreigners! or if it also happens to Czech people! Anyways, customer service is 0 !
You can't communicate to doctors by phone or e-mail, only with the receptionists and because they are so inefficient, then it is just a big waste of time!
AVOID!!!
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Lucia Ruzzi on Google
★ ★ ★ ★ ★ The worst and most humilliating experience I have had in CZ.
On march 16th I requested an appointment with a pneumologist, after a polite and kind email communication I was booked for 4.4 13:30hrs with MUDr. Krenarová Jaroslava. I arrived half hour before to organize all regarding payment, as I have pvzp I agreed to pay the complete service.
After few minutes a nurse received me and not even offering me to be seated an old and rude lady (the doctor) checked the medical documents I provided, and she started yelling and screaming that I needed to go to my previous doctor. I tried to explain that my previous doctor has no appointments available and that my asthma problems are getting worst. When I tried to explain that my current treatment is not helping me, she just interrupted me and kicked me out of the office.
This is another example of the discriminatory and racist treatment of old czech doctors (proud to be member of their CLK) towards foreigners. First time I see a place where a ''medical doctor'' denies medical atention to a sick person.
Please if you are foreigner and do not want to be humilliated, dont even try NextClinics.
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