Oční Optik - Visus S.r.o.

I can only recommend this optic! Very helpful and helpful staff, blany at a very good price and even had a glass in stock, so I just waited 20 minutes to grind and I could immediately take away the berry! For me at 1 *

The best in Kladno by several categories than the competition

Super optics, they are all pros, kind and happy, even with custom inserts for sports glasses. My whole family is from their glasses (and over the years it will be some 10kousků;))! I would never go anywhere again.

Today, July 12, I visited this establishment with a wish to service children's glasses - just tighten the screws. Two ladies behind the counter were selling sunglasses to a customer. I'm waiting. When asked what I want, I answer that I need to tighten the screws on the glasses. I am told that they only service the glasses that were bought from them and let me go where I bought them. Then a stronger, uncomfortable lady took them from my hand and tightened the screws. I want to pay, they don't want anything for it, but I'm told to go where I bought glasses next time. So I say thank you and goodbye. I leave and hear the arrogant "Better goodbye!". I turn around and say "They've always been nice here, but you're uncomfortable." She was the owner according to that arrogance, because I would throw such a lady right away and send her to the pigs. Let him put a sign at the shop. WE DO SERVICE ONLY AT THE PURCHASES PURCHASED WITH US, BEST OVER 20,000 CZK, and we prefer to do the same on the website.

I recently bought glasses in this optics. In one day they were done with the message to be picked up. My eyesight was also measured, so I left very satisfied. I haven't met with such willingness as here for a long time. I highly recommend it to everyone.

Fifteen minutes before the end of the opening hours, they took a job and found the contact lenses I needed (8 opticians did not comply). In addition, they did a nice price and willingly advised.

I have not met such a willingness anywhere for a long time, the two ladies I had the opportunity to talk to were very nice, helpful, helpful, professional, It is a pleasure to meet such people, thank you very much

I went to this Optics for 30 years since its foundation. It was the best optician with the nicest workers I have ever experienced. They were always nice nice helpful. The prices were perfectly reasonable. Unfortunately, today's visit was my last, because the behavior I received from one of the workers can not be called anything other than shock and consternation. I came to the optician with 3,000 in my wallet for a deposit of new glasses, with which I had a hard time deciding over the weekend whether they would be multifocal or two at a distance and at close range. I already had selected and reserved frames, which I subsequently changed to even more expensive. The lady started to explain the system of multifocal glasses to me completely differently than her colleague before, the terminology that I and my partner did not use widely, so I often asked what it meant to understand it correctly. In the end, I chose the most expensive variant for 30,000, when I was reassured that the action is now 30% discount. But suddenly the lady remembered that from 1.5. They will bring them a new price list tomorrow and the discount may not be there. So I say that in that case I will call tomorrow and eventually I would come to have only two glasses made, that 30,000 is unfeasible for me (I have a full ID). I wanted to see how much of a change in diopter the doctor had measured for me last time to think it over by tomorrow. And now the problem has begun ... that they can't even tell me the diopters, and if I paid for it at all, it costs 500 CZK. I say she didn't pay, I never pay. And that it is said to be free only for regular customers who buy glasses from them. I say I've been coming to you for 25 years, I also have these glasses on my nose. The lady, knowing that they are from them, I say, because I want to have my glasses made until I know about the discount tomorrow, the lady was extremely rude, arrogant and literally disgusting. I've never been to a different optician, and she told me in my eyes that I would go somewhere else to wear glasses and that they didn't. It's not true, her colleagues are normal, she knows I go there, but unfortunately this lady is a really big minus for this optician, she should stay in the back and prefer not to deal with people. After 30 years and a disgusting insult, I will look for a different, better and more pleasant optics and I am very sorry that I had to experience this.