RIP CURL - Řevnická 1

The only clothing store where I could choose from the whole Metropolis. THANK YOU

Super shop, very helpful and friendly staff

Awful store. The seller doesn't care about you. He does not want to help, they absolutely do not know how to talk with a client. I bought ski pants for 3000 kroons (120 euros), found a defect at home (buttons were torn off, holes at the seams). Returned immediately with checks and tags. They refused to exchange them for me, they referred to the fact that during the sale they were in order, they also refused to return the money. They said that they could do nothing, he was a fool himself. Never, buy anything there. The administration should devote more time to work with personnel or select it more carefully. Things are expensive, the quality is zero.

I'm absolutely shocked! I created an order not in the e-shop with collection at the Tornado Rip Curl store in the Zličín Metropolis. Shoes were not in stock anywhere. Today I came for the shoes and wanted to pick them up. The Lord brought me the order. I asked him that I would like to try on the shoes ... I didn't even finish the sentence and arrogantly asked me that I was not entitled to try the shoes, because I ordered them online. He immediately started referring me to their terms and conditions on the web. It is clearly written there that he could inspect and try the goods !!! Just pay attention to the detail, if you allegedly try them, it cancels the possibility of returning the goods within 14 days. Pal continued… If I say I buy something and pick it up at a mailroom, for example, I also can't try it, etc. I say: that's a big difference, sir! I ordered it from Tornado and is it your shop or not? So I'll let you try them, exceptionally when no one is here ....! ??? I was already so annoyed that I didn't even feel like trying them. Finally, he opened them for me with the addition: WHEN YOU WANT TO TRY SHOES, YOU HAVE TO GO TO THE STORE, WHERE THEY HAVE THEM! So I couldn't stand it anymore and I'm saying, are you kidding !? So I handed him the shoes and left even though I liked them! Dear Sirs, I have been working in the field of trade for 15 years and I have never seen and experienced this meeting! This is definitely not a business. I absolutely do not recommend any purchase to everyone. Problems with both complaints and returns. Sellers an absolute disaster. Being a shop owner, so the person ends up in an hour due to thwarting sales and the company's reputation !!!!!

Very good quality backpacks and baseball caps. Also, thanks for the good seller service. Helped and prompted in the choice of goods, and the e-shop was at a good level. Definitely recommend)))