Toyota Domanský

Toyota Zdiby, service always cajk, staff very nice, good coffee and wifi, I like to wait two hours and it always runs away like water ... satisfaction .., it was not a problem to get me as a regular, even though I have it easily "out of hand" ;-)

For my helpful and professional behavior, I was recommended and everything was explained to me. At the car show, I felt like I was familiar, I can only recommend this evoked emotion ?

The service is fine. However, the attempt to buy a new car failed. The seller was bothered by my questions, so he basically sent me to go buy a car elsewhere. I did it all in less than an hour at Emil Frey's on the Black Bridge, and I'm already looking forward to the new Toyota. I will never buy a valve from Domansky again.

I only have experience with Mr. Nováček when buying a new Corolla. He is very accommodating, keeps his word and responds quickly to questions and wishes. Negotiation and agreement with Mr. Nováček is a pleasure. Super guy in his place !!!

I would definitely not recommend the dealer and especially the Toyota Domanský Zdiby service. On a 1.5-year-old car, I unsuccessfully solved the warranty removal of proven defects in the interior with them for about four months. Of course for the car I bought from them. The service does not communicate, the customer is in the position of a repair requester and who must urge their receiving technician to respond (you will not receive a reply by e-mail). Escalation to the service manager does not solve anything. The service tactic is maximum procrastination and lets things go. I would recommend buying and servicing the car elsewhere. You will not receive a pro-customer approach to the service. I give two stars for sales service. They can sell the car, you get coffee. After the response Domanský I add - my review concerns the overall experience and quality of your services. At point 1), your colleagues gave you the wrong information - you did not change the speaker. If the windows of a new car are okay, okay. Information for those interested in Toyota. At point 2) no one promised me "help" TCE. I had to roll the phrase "when will you finally give me an appointment" to Mr. Zvolánek and some date fell out. My date had nothing to do with TCE. Unfortunately, your colleagues have given you some half-truths. Thanks for the response and goodbye.