VIP Pets.cz

Our dog was taken care of. I recommend it.

Our dog has repeatedly been in similar hotels in the EU and CIS countries and there have never been any problems, but then trouble did not pass us by. Taking the dog from the seemingly "vacation", already at home, we found on the right paw a bald spot with an abscess, which periodically bleed (the dog constantly licked it). The next day, we turned to our doctor, who confirmed our guesses, it turned out to be nothing more than a cereal awn. For a long time the doctor could not find her, she was 10 cm from the site of penetration. Now, every 2 days we have to go to dressings and after the healing of the surgical incisions is complete, we should see the doctor for new ulcers (because the doctor said that perhaps some part of the awn still remains inside). Calling the hotel to find out how it happened that the staff did not notice that the dog was disturbed by the paw, they answered that he was not limping, therefore they did not notice, but there are other signs: 1. The paw is one and a half times bigger than the other, 2. bald spot (long-haired dog) 3. oozing ulcer and periodically bloody coat around him 4. The dog did not even let me touch the paw, and on the eve of my arrival at the hotel he was bathed by staff How could all this not be noticed and when bathing not to pay attention to what worries him? Or is it easier to just close your eyes? The landlady said that they have something to do on the street, and no one goes to the rooms to see what happens with the dogs and what else, they don’t have any responsibility, except if your dog is bitten by another (?!? !?! ??!) and that there is such a clause in the contract, but there is no such clause in the contract, if he were there, I would definitely never leave a dog for them. In general, for an indefinite time, the dog is provided with discomfort due to tight dressings, regular visits to the clinic and a bunch of prescribed pills. Now the dog is already moving away from the preparations for the third hour, completely exhausted. And if employees had noticed this earlier, then everything could have ended a little better. I can not say that I do not recommend this hotel. Perhaps it’s just that we’re so lucky. Next time we will look for a hotel in which the dogs are still responsible for the health and condition of the dog and suddenly they come to the rescue.

Due to the fact that my dog ​​is an English Cocker Spaniel and an epileptic, who is 8 years old, he absolutely did not manage a trial stay here. Because he was well locked in a cage, he was aggressive with the staff, which he had never been before.

Luxury accommodation for dogs. Large spacious rooms, a huge garden and an indoor arena. Professional approach of employees. Every day photos of the dog. Everything clean, bright, spacious. If I want to enjoy a holiday and be sure that my pet will get the same luxury accommodation, really only here.

I recommend the most! Already our 5th visit, always the highest quality of care

My hafiiiii is happy and pampered there. I was afraid to leave him at the hotel, but according to that he sleeps there in peace and I know he is okay and in good hands. The staff is very calm and kind. Letter more after the end of the stay ????