F-mobil.cz - Plaza - Novodvorská 1800/136

Attention strongly not recommended. Complaint here by protecting the film on the S10 + (sitting poorly and then peeled off) complaint lasted almost a month (that's ok) but then the seller returned me 80kc less, I still address it. Unfortunately, do not shop here. Editing 80 CZK was for service (gluing glass) that is said to return. And I raise ratings to 2 stars. Yet I do not recommend.

Absolute ignorance of the services offered! Incompetent and reluctant staff to do anything to comply! If the stand was closed or there was a trained monkey sitting there, then one is not so twisted!

I advise you not to shop here! I bought, before Christmas, an iPhone for my daughter. After a month, the charging cable left. I bought a new, original cable. After about 7 months, the charger left. During the complaint, I learned from the operator that the charger is not original and therefore I have nothing to complain about. The daughter only charges the phone at home and we do not have another Apple device at home. So I'm sure I brought it from this store, along with the phone. The seller said it was a statement against the statement and he had no way to help me. In conclusion, my advice is that you know on the floor is Datart, where I will go shopping next time.

Hello, I absolutely do not recommend shopping at F-mobil. The products are of poor quality, non-original, refurbished and you will be back to the complaint very quickly! The complaints department and their amateur service, including the pre-showers at the stand, are the worst I have experienced today. I wonder how much longer will I break the law ?! I have already reported the company to the CTIA. The first complaint about the purchased iPhone was on the battery. When picking up the complaint, they fixed the defect and I noticed on the spot that they damaged the camera at the expense of repairing the phone at the service station! The lens was scratched and the rear camera shot blurred and out of focus. They immediately wrote me a kind of complaint with the words that they damaged it for me, so they will fix it for me at their expense and it will take a maximum of a week. After another 29 days of waiting, I received an SMS that the complaint was ready. When I checked the phone, I found that the iPhone was in the same condition as when I complained about it, and it still persists, even though their statement was: A mechanical repair was performed on the device. Device test ok! I left with the words you have one more day to do, if you do not have time I withdraw from the purchase agreement. I arrived on the 31st day and the complaint was in the same condition. Unauthorized with the statement that it introduces is corrected. The seller refused to sign my withdrawal from the purchase agreement and said that he called the service yesterday and ordered a new lens. I have to take over the complaint and file a third complaint, they will quickly exchange it for me, I will have it done in words at most in a week! I do not recommend shopping with F-mobil.

Pay close attention to this venture. He glued a protective glass to the display for 700 CZK (600 glass + 100 for gluing). I just believed that for this price there is quite good quality. In the evening, the display almost stopped responding to touch, large bubbles forming from the corners. Due to the necessary work, I had to take it off immediately so that I could work. The next day I brought my cell phone, they rejected the complaint on the grounds that I had removed the glass. In the afternoon I went to Sapa, I found out that they are just selling exactly the glass for 70 CZK :)). Of course, I didn't buy it, because I already know what the quality is. I will refer my case to Consumer Protection. I hope you're not making the same mistake as me.

I absolutely do not recommend. The store will not allow payment by card for delivery to the courier. Or they will allow but for a fee they want in addition to goods 109 CZK. Positive reviews are written by yourself ...

I've been shopping here several times and from the beginning it was okay, now the last two purchases are not so satisfied. Before Christmas, I bought a display on the iPhone 6s and it was non-functional (I had exchanged myself several times at home, so I didn't even complain), the next purchase was tempered glass, or 2 glasses (iP 6s and iP SE) respectively. The glass on the iP 6s didn't fit on the phone, After I asked for an explanation, I was told that it is common with cheap glasses (I note that the glass on the iPhone SE was for the same price and was fine) and that if I want the glass to sit on the phone, I should buy another one and more expensive. After a telephone conversation, I made sure that I would never buy anything from this merchant again with the arrogance that the gentleman dealt with me, and he tried to convince me that everything was actually all right for me!

The two displays I ordered were inoperative. Unfortunately, I did not know the price of spare parts for phones at all, so prices did not seem suspiciously cheap. When I finally learned a good googling, I see that this shop seems to be stealthily robbing people. Certainly not recommended. [edit after reading the answer] Thanks for the reaction, however ... The fact that the non-original displays below 1000, - are poor quality, I understand. But that's not what disappointed me so much; unfortunately I cannot prove the following because I was too naive at the time of purchase, but in fact the following happened: 1) I bought a faulty display. When I looked at him in Plaza, I saw that it is slightly scratched, respectively. used. That surprised me a bit, but I thought "why not, it costs 600, I guess I overlooked it to be used". Then the iPhoneDoktor technician mounted it and everything seemed fine at first glance, but after a few minutes I found that the display was not working as intended - it reacts when not and vice versa. I used it for about a day and waited to see if it was right; not corrected. Then I gave the phone back to the technician who removed the display professionally. 2) A technician I know personally temporarily inserted another cracked but functional display from my company on my mobile phone, which unfortunately led to the postponement of your display complaint (my fault). However, when I complained about the display, we rejected the complaint that the cable was damaged. IT IS NOT POSSIBLE TO DAMAGE CABLES IN THIS VERY CAREFULLY. 3) Next: when the salesman returned my rejected claim, he said that the display was NEW at the time of purchase. Of course, this is not true, so it is either your mistake that you accidentally gave me a piece or just a lie. It seems rather unlikely that you would sell me a used piece by mistake. Therefore, I have the impression that it was a calculated attempt to notice anything suspicious (I was a jerk, I did not pay attention to it). 4) The second display I ordered from you was also defective, which was detected immediately when it was professionally mounted. This no longer seems to me to be a coincidence, but a role model. If the displays last a short time, say OK, they're just OEMs, they won't last much. However, because the displays have been inoperative from the start, I believe you simply sell defective pieces on purpose, and you then damage the customer. This is quite clever, because you can always say that the customer damaged it during assembly (this could not happen in my case, but of course it is difficult to prove). Please look at this from my point of view, as a customer without experience with your business, and tell me what other conclusion you would draw. All information provided in this review is completely true. Finally, I attach a photo taken yesterday. I always had the impression that lunch time was sometime shortly after noon, thanks for allowing me to look at it differently. #lunch break [edit 2] Settle your second claim in FIFTY days. Wow. I have never experienced greater unreliability in my life. If at least it was foreign trade, but here? N.E.N.A.K.U.P.U.J.T.E. AT THEIR PLACE!