Fio banka

I've been with this bank since I was a cooperative. Satisfaction for many years, but what is now is disgusting. The long-term client is annoying insects, the solution of dividing the contents of the account in inheritance management took 5 hours in person at the branch, it had to sign a stack of paper, robbery in broad daylight while transferring funds between accounts - hidden fees that I do not have updated personal data, although there have been no changes. So even a zero star is up, but I have to give at least one. If you are looking for a good account with a good bank, the FIO will delete the list. I already understand those disgustingly tasteless commercials on TV. FIO is disgusting, fííí jóóó away from you

On February 24, 2022, I tried to open the accounts of a legal entity (housing cooperative and SVJ). On the part of a very inexperienced, non-communicative and incredibly slow-writing (estimated 20 keystrokes per minute) branch employee (who claimed to be the branch manager but subsequently stated that he was only in charge of management - hopefully not permanently) I was told that I am labeled a "politically exposed person" in the system. I am not, I have never been politically involved, I have never been a member of any state, public or local authority, I am not and I have never been a civil servant. I was not told any details, just that it was necessary to check this record, this took 2 hours without any result and was very similar to Chapter 22, even though my colleague and I tried to suggest several possible solutions. After 2 hours I left without anything and with the impression that this is really sad. The overall impression from this visit is that the bank is clearly able to employ virtually anyone and send it to a branch without any training and verification of the preconditions for performing the work. The internal PEP verification system does not work as it should or does not work at all and there is no way to contact the responsible employees. The self-appointed branch manager is then completely incompetent, reluctant and confused and obviously if he has (at all) any qualities, they are very well hidden and certainly do not consist in communication with potential and existing clients (a colleague who was there with me is also considering moving to another bank) . So, if this is a representative sample of how the bank works, I would probably save my money elsewhere than here, or even bury them in the woods, I would trust more than entrusting the care of such unqualified staff. I wrote my comments as part of the complaint, we will see if anyone responds (although I doubt it enough). Otherwise, I write reviews very rarely, but in this case I can not do otherwise. If anyone from the bank wants to comment on this I am completely available. P.Š.