Hotel Adler Praha
4.3/5
★
based on 8 reviews
Contact Hotel Adler Praha
| Address : | V Jirchářích 13, 110 00 Nové Město, Czechia |
| Phone : | 📞 +7899 |
| Website : | https://www.hoteladler.cz/ |
| Categories : |
Hotel
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| City : | Nové Město |
| Description : | Airy rooms & suites, some with rustic exposed beams, in a modest hotel serving free breakfast. |
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Zeitler Design on Google
★ ★ ★ ★ ★ The good things first: the rooms are clean and the hotel is in a good location.
But I've never been to a hotel where I woke up with such dark rings around the eyes.
At night the other guests screaming disrespectfully through the floors and lobby and no employee says anything. They just don't care.
But the main point, why I can give only 2 stars, is we had the room right next to the kitchen. That means early (around 5 AM) the employees started to prepare the breakfast. In detail that's a coffee machine that sounds like an old machine gun from WW II, little waggons that sound like a train or an old tank and employees who yell and scream at each other the whole time.
After I complained the second morning they apologized and started to yell again 1 minute later. That's a no-go!
I fell in love with Prague but the Hotel Adler will never see me again.
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Dhruv Malik on Google
★ ★ ★ ★ ★ Although Overall service was great and breakfast was good .
Just the issue was the error by the hotel management regarding communicating thr checkout time , due to which I had to find my remaining belongings in reception , which is indeed an outrageous gesture .
they mentioned in the card that checkout time is 12am , which for an English speaking person is at night in the same day ( not in afternoon as the receptionists were stating) . And interestingly they didn't send ANYTHING IN WRITING ABOUT THE overstaying and their decision ( no emails , phone, other info , given every info is given to them during checkin).
And the most bizarre behavior was not accepting the fault on their behalf ( I am attaching the description of checkout time along with my message as proof)
So Indeed my message for hotel is to clearly communicate in writing about these details and communicate before you take these strict decisions . We are paying high prices for these hotel rooms not just for staying and getting this gesture at the end
Elsewhere I appreciate the stay overall
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Iliq Nikushev on Google
★ ★ ★ ★ ★ Good staff, location, but esthetically it is not a 4 star hotel. A lot of things look and feel cheap, there's no ironing board, pool or any extras that you'd find on normal 4 star hotels
The staff is 5 star,
Windows are old and some have missing screws
You can hear everything that's going on outside the window (poor isolation)
No air conditioning, just a fan
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Connor Westgate on Google
★ ★ ★ ★ ★ Considering the low price this was a fantastic hotel to stay at. Staff couldn't be more helpful, rooms we clean and fit for purpose (can be a bit noisy with window open). Check in and out was very smooth and the free amenities were much appreciated.
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isabel O connor on Google
★ ★ ★ ★ ★ My stay at Hotel Adler was superb, there was 0 faults the staff were very helpful and friends, rooms were excellent very spacious and tidy and had everything you may need. The breakfast was delicious and amazing value. The location of the hotel was great just about a 8 minute walk from the old town square but still nice and quiet. I also left an item behind me on my stay and the hotel were extremely helpful, kind and patient. 10/10
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Igor Marchuk (外海神谷) on Google
★ ★ ★ ★ ★ Stayed there for 1 night. Living was cheap and a rich breakfast was delightful. Room was for 3 people max but everything was clean and nice. If you want to stay overnight, that place is definitely a candidate to sleep in.
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Arturo Sanchez on Google
★ ★ ★ ★ ★ Really nice hotel. One of the best staff personal I have encountered. Great locations for the city of Prague. If I come back to Prague I'm coming back to this hotel. Cheap but comfortable if you are using it for sleep and nothing fancy
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Cha Lau on Google
★ ★ ★ ★ ★ Fantastic stay- you get 5-star service for a 4-star hotel (?). We were highly impressed. The breakfast selection is fabulous, rooms were very clean, spacious and comfortable medium-firm beds, slept like a log. The location 2 min walk to tram 22 (takes you everywhere), a mall close by with a supermarket (Billa), centrally located and we simply walked to all tourist sites, the tram was just a back-up for when it rains. And did I mention how wonderful the staff were? Friendly, professional, correct and eager to help. We also got complimentary wine in the room - really nice touch. Plus discount vouchers for when we go back. These are all solid reasons to be back, that's for sure. Thanks for an enjoyable stay.
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