Hotel Praga 1885

There are very average service. Administration of Hotel not worrying about the some client’s request or complaints!!! Condition of the room is definitely below 4 stars, as hotel got!!! Location is not in Center, time to reach is 30 by tram, or 15 min metro. There are not complimented drinking water provided in the rooms. Some towels missing, the waste bins wasn’t cleaning couple days!!!

Decent room. Breakfast was always good. Hotel is very clean throughout albeit a bit old. Location is excellent as well. Short walking distance from main centre and 2 minutes from shortest Tram and bus stop. Bed was not as comfortable considering this is a 4 star hotel. No air conditioning in rooms either. Staff were polite and friendly.

Nice spacious room. Bed was really comfortable. I stayed during October so had no problem that there is no AC. Bathroom is big and everything was clean. Great breakfast with local dishes. Only downside of the stay was street facing room where the tram passes by, so vibrations from it can bother at times.

Utterly poor management! Utterly poor clients’ assistance from Managerial perspective! Manager Jakov is not there to solve the quests’ issues, but for adding additional problems and worries. I did not want to get personal, yet this gentleman did not leave us a chance to leave a nice review here. We’ve booked a spacious room with a king size bad and a bath. Initially, we’ve got accommodated into a tiny room - totally different from what we’ve booked - with no prior notice. When we’ve informed the gentleman on the reception desk, he tried to help us out, yet there were no rooms up to the standards we’ve booked due to fact, they had some issues with canalization. Guests need to be informed in advance in cases like that! We’ve talked to a Manager in the morning, Mr Jakov seemed to be very busy, hence we had to wait. Once we described the situation, he assured us, he will fix the issue by the evening. What we were promised: 1. a nicer room up to the standards we’ve booked 2. a refund for the inconveniences caused by Hotel’s discrepancy What we’ve got: 1. actually a bigger and a really nice room , yet there was an unbearable strong vinegar smell there 2. no bath in the bathroom 3. no information regarding the refund We came back to conversations on a reception desk, they had no other rooms to offer, therefore we stayed in the old smaller room and were promised, the Manager will be there in the morning to discuss it further. We’ve also asked the staff to notify the Manager, we’re going to talk to him in the morning, so he can make a space for us and prepare some solutions. Jakov did not show up in the morning. Accordingly, we’ ve presented the issue to the 5th person from the reception desk. We were not shared the Manager’s contact details as we wanted to contact him ourselves, yet got assured, we will get the nicer room in the evening. In the evening we’ve got the same room with a strong vinegar smell again. We’re staying till 22d October and wanted to grasp the Higher Management attention to the the way the Manger is treating the Guests. We had to waste our precious time on: - Endless discussions on the front desk with different people - Looking for a Manager Jakov, as if he was the major Prague’s tourist attraction :) - Moving our stuff from one room to another several times - Dealing with a vinegar smell with perfume and palo santo - Mastering the art of a strong will and patience during vacations - Writing the negative review Dear Higher Management, I kindly ask you to pay more attention to the way your Clients are treated, and provide some trainings for the Manager on how not to escape from the problems and get things done. We’re expecting apologies and a significant refund.

Very disappointing clearly still struggling from the effect of the pandemic as no breakfast available or even a drink, no public areas open, no kettle to make a drink in your bedroom. Had to ask for pillows and coat hangers. Given 4 coat hangers for two people for 4 days. Says satellite/cable TV but only one English speaking news channel available. A bit dirty and grimy as mentioned in other reviews. We paid extra to stay in a suite and the furniture was broken, settee ripped, the nice bedding and lighting in the pictures had been removed as had all the soft furnishings. On the whole very very disappointing

Building with long story. Perfect location.All the personnel are very polite. The rooms need to be redecorate.

Staff was nice, hotel at a glaze looked okay. Had the top (3rd) floor with a good view of the street. Pet friendly as well.. But the room was cold, even with both heaters to the max. Also, showering with cold water because the hot (warm) water would come and go or none at all. Then, the shower drain was constantly getting clogged, backed-up. Cheap for three nights, you get what you paid for.

We where looking for a cheap stay in Prague and found a good one in Hotel Praga 1885. The hotel looks good and has a certain grandness. But if you look closer it is a bit outdated. Rooms are clean. Breakfast was simple but good. I really liked the cheesecake. There is no bar in the hotel, but there is one across the street.