O2 Czech Republic a.s.
3.2/5
★
based on 8 reviews
Contact O2 Czech Republic a.s.
| Address : | Za Brumlovkou 266/2, 140 00 Praha 4-Michle, Czechia |
| Phone : | 📞 +8 |
| Website : | https://o2.cz/ |
| Categories : | |
| City : | Praha 4 Michle |
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Roman G on Google
★ ★ ★ ★ ★ O2 HQ in Prague. Garden on the roof and strange system of elevators
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Oli Tomich on Google
★ ★ ★ ★ ★ I can't express my frustration with your customer service, pushy sellers adding services i didn't ask, and waiting 3 months for my deposit refunding...I am escalating this to all possible high levels.
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see within on Google
★ ★ ★ ★ ★ I am highly disappointed by the O2 service in Prague. They don't pick up the phone when you try to call to any store. I needed a simple information (customer service line couldn't help me with that) but I had to go from store to store to ask. I made perhaps 20 no-answer phone calls in 3 days to 5 different shops. I wrote 3 emails with no answer as well. Why they bother to state a phone number and email with the store description I will never know. Totally useless.
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Nikolai Antov on Google
★ ★ ★ ★ ★ Worst. Company. Ever. Lying employees, willing to do anything to fool a person into purchasing something which does not meet their expectations, just to get their bonus at the end of the month.
Not only that, but when you have evidence of their deceits, they are deemed unusable. How is a video tape of your employee lying to our face not fit as an evidence?
Pick a different operator, regardless which one, just not O2. Everyone else is better - better prices, better services and upfront conditions.
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Baf1973 retro freakshow on Google
★ ★ ★ ★ ★ High tech cafe and smart workplace.
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Entity Transcended on Google
★ ★ ★ ★ ★ From my own experience, even years ago- everyone with friendly faces, even can hear it from lady on the phone! Customer service done at the highest level and short time, simplebgoal -to see their client's happiness and be good at what they do! Great emotion to feel anytime when in contact. After work done, expect a warm and unexpected person to call and chcel if everything is o.k., great experience of my own. Thanks to them!
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Pavel Ye on Google
★ ★ ★ ★ ★ Took my money hostage (4000czk deposit for internet contract) and refusing to return it to me for already month and a half by blaming Czech Post office. Horrendous customer care who is good for nothing. Keep away by all means.
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Svitlana Styopochkina on Google
★ ★ ★ ★ ★ I am totally disappointed with your order service. Modem rent was not added to order by sales manager. I have to go to o2 store to find it. It is terrible service and I claim compensation.
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