President Hotel Prague
4.5/5
★
based on 8 reviews
Contact President Hotel Prague
Address : | nám. Curieových 1, 110 00 Josefov, Czechia |
Phone : | 📞 + |
Website : | https://www.axxoshotels.com/the-president/ |
Categories : | |
City : | Josefov |
Description : | Upscale lodging with dining & a piano bar, as well as a day spa & meeting facilities. |
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Danica Bahadur on Google
★ ★ ★ ★ ★ This hotel was in the process of renovating their front entrance but it did not hinder our stay. The hotel was still clean, the staff was friendly and the rooms were clean and spacious. Our room had a window nook that was quite delightful. To lay there and gaze outside made you feel like you were on top of the world. This would not be something I recommend for anyone afraid of heights. Beds were comfortable and bathroom was spacious which is great for European hotels. The hotel had parking but very limited, I would highly recommend reserving parking if needed. I also like that I was able to change my currency at the concierge desk instead of trying to find a place on the street. The hotel was located about a 10 min walk from the St. Charles bridge and about 5 mins from Old Town Prague. The hotel was also across the street from one of Prague many rivers so you could quickly catch a boat tour. Definitely worth a stay if visiting Prague!
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Mahdi Alfardan on Google
★ ★ ★ ★ ★ The location is excellent, facing the river and within a walking distance to the main attractions and the shops. The room are updated, clean and spacious. Make sure to book a water view room. The breakfast is excellent with live cooking station and extensive variety of food for all tastes. Excellent staff and great reception ambiance. The Italian restaurant food was amazing. Will come back again for sure
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Hanna Sundström on Google
★ ★ ★ ★ ★ We loved this hotel so much! The renovations recently made was stunning. Lovely clean and good sized room. The spa was great and location can't be better. Close to the city center but in a calmer area with good range of restaurants and walking distance to everything. Very helpeful staff.
Highely recomend and will visist again.
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Shridhar Patel on Google
★ ★ ★ ★ ★ Exceptional location and great service, the staff was very kind and helpful, we initially had air conditioning issue in our room but they checked and changed our room almost immediately, the food was great as well. Definitely recommend staying here.
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Olga Kuzmenko on Google
★ ★ ★ ★ ★ Very bad experience happened to us!
1) we checked in online, when we arrived they said we did not check in, the girl could not even find our booking for some time … after we told we have to wait 1 hour cause we asked room with castle view or if we want to have river view we can check in now. We decided to wait. So as room is ready they will call us.
2) after 1,5 hours nobody called us and we came back and they gave us a room without castle view with 2 beds, while we booked 1 double bed … we complained and they changed the room for castle view but with construction going on in front of the window… and they claimed that they offered river view to avoid noise… so why didn’t you tell us there is a construction in the first place and made us wait for 1 hour?! It’s what should be told on the first place!
3) upon check in they also said they need to charge our card for 100€ in case we use any extra services, when we didn’t not agree they said it’s normal practice in all Europe… excuse me? I traveled 40 countries and never had that kind of charge in advance. It’s normally done while check out!
4) the staff instead of apologizing were quite arrogant and we felt like we were bad costumers, not they gave us a very bed service !
This is not 5* hotel service!!!
DO NOT recommend !
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Jane Milston on Google
★ ★ ★ ★ ★ Tip: go for river view or corner view higher floor room (Castle view has a view of construction). Adriana at the reception was super helpful and kind.
The hotel is after renovation so rooms were clean and modern, the bathroom was beautiful. Breakfast was okay, huge variety, but not everything was tasty.
A few things that are in my opinion not acceptable in a 5* property:
- upon check-in they demand to hold 100€ on your credit card
-no restaurant currently open
- difficult to find parking when you arrive
-the rooms are equipped with one chair only (we asked for extra chairs, but never received them)
- mattresses felt cheap
- very dirty windows from outside so you can't enjoy the view
- Only one complimentary bottle of water in a room for 2 people
Spa
-no sheets available at 8pm
-No staff to welcome guests and show them around
-No handles when entering pool--safety hazard!
-No singages to mark pool entry
-Lack of infused water
(A water dispenser half full was taken away half an hour before closing by staff (probably so people would leave by 9pm if they didn't have water).
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Oscar on Google
★ ★ ★ ★ ★ My adorable wife and I spent a couple of nights at The President for my birthday. Our stay was just perfect, excellent from the minute we arrived! Our room 401 was beautiful with a magnificent view over the river. The staff was super friendly and really went that extra mile to make us feel special. The location was very good, breakfast was 5-star, sky bar was amazing, well I could go on for ever... On the behalf of my wife and me I'd like to thank The President for making our stay so memorable. We've already decided to come back!
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Pascal Traxel on Google
★ ★ ★ ★ ★ Couldn't be happier about our experience in the President Hotel Prague.
For us as a couple, this stay was intended to be our relaxation day to the end of our journey here.
It began early morning with super friendly receptionist welcoming us. Got us sorted with our booked room and amazing views straight out of bed or from the benches right on the window front.
We could even check in earlier than supposed to, which of course was not necessary but so much appreciated.
100€ Deposit upfront, just to note.
Rooms are super clean and with very modern assembled furniture, decoration and details all around the hotel.
Since we've made our booking with Sauna, Pool and breakfast include, we got to convince ourselves fully about the facilities of the hotel.
The Spa area was a bit different than expected since I hoped there was a warm water pool available as well. Unfortunately wasn't but no point for us to complain at all, since we could have done our own research or just ask politely in advance.
Everything clean and hygienic standards have been set high as far as we could tell.
You'll find a super comfortable robe up on the room to dive into the underground Spa with availability to book massage etc.
Fresh towels and sheets were provided.
Seemed like swimwear is allowed in sauna and steam sauna.
The breakfast was overwhelming, probably the best we've ever come by in many years of travel and trying the services of many different hotels.
Definitely a one of a kind stay for us!
The combination of excellent location, outstanding service by the always smiling staff member, facilities and breakfast made our stay just perfect!
6 Stars if it was possible and we would come again.
Thanks again for everything!
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