T-Mobile partner shop

Name: T-Mobile partner shop
Address: 19, Roztylská 2321, 148 00 Praha 11, Czechia, Praha, Czech

3.8/5 ★ based on 8 reviews

Contact T-Mobile partner shop

Address :

19, Roztylská 2321, 148 00 Praha 11, Czechia

Phone :

📞 +

Website :

https://www.t-mobile.cz/

Opening hours :

Sunday	9AM–9PM
Monday	9AM–9PM
Tuesday	9AM–9PM
Wednesday	9AM–9PM
Thursday	9AM–9PM
Friday	9AM–9PM
Saturday	9AM–9PM

Categories :

Cell phone store ,

City :

Praha

Description :

Wireless provider offering cell phones, data plans, Internet devices & accessories.

19, Roztylská 2321, 148 00 Praha 11, Czechia

Best Cell phone store in Czech

J	Jiří Jiránek on Google ★ ★ ★ ★ ★ Tragické! Neochotný, neschopný personál, který si poradí tak s prodejem SIM karty, ale cokoliv dalšího neumí vyřešit. Nefunguje modem na pevný internet, dostanete nový, ale chybný určený pro mobilní internet, po stížnosti ho vymění, ten původní si prý mohu nechat. Jenže při vyúčtování se dozvíte, že za ten nefungující "ponechaný" platíte 500 kč měsíčně! Potřebuje septobox k TV, dozvíte se, že bude za dva týdny, na dotaz, kde jinde je k dostání, je odpověď "to tady nejde zjistit", vymění vám sim kartu a zjistíte, že nemá vlastnosti jako ta předešlá (IP adresa je neveřejná, u předešlé byla veřejná), chcete to změnit a odpověď je "to musíte zavolat na zákaznickou linku" a končí to nastavením vašich služeb, kdy zpětně zjistíte, že jste platili za nevýhodné tarify. To se dozvíte jen při návštěvě centrály na Roztylech, kde je narozdíl od pobočky v Centru Chodov, personál erudovaný a schopný poskytnout pomoc. I po stížnostech, je personál vysmátý, nic se jim totiž za jejich chybné postupy nestane. Tragic! Reluctant, incompetent staff who can handle the SIM card, but can not solve anything else. The modem for the fixed internet does not work, you will get a new but faulty one intended for mobile internet, it will replace it after a complaint, I can keep the original one. But when you bill, you find out that you pay CZK 500 a month for the one that doesn't work "left"! He needs a septobox for TV, you will find out that it will be in two weeks, when asked where it is available elsewhere, the answer is "it can't be found here", it will replace your sim card and you will find that it does not have the same features as the previous one. , the previous one was public), you want to change it and the answer is "you have to call the customer line" and it ends with setting up your services, when you find out in return that you paid at unfavorable tariffs. You will find out only when visiting the headquarters in Roztyly, where, unlike the branch in the Chodov Center, the staff is erudite and able to provide assistance. Even after complaints, the staff is laughing, because nothing will happen to them for their bad practices.
b	bohumil stejskal on Google ★ ★ ★ ★ ★ like
L	Lucie Vojtechova on Google ★ ★ ★ ★ ★ Super
M	Martin Ševít on Google ★ ★ ★ ★ ★ No...
N	Natalie Fubond on Google ★ ★ ★ ★ ★ Super
J	Jaroslav Vlček on Google ★ ★ ★ ★ ★ Ok
V	Viktor Gorb on Google ★ ★ ★ ★ ★ Kind people but not always know what to do ?
R	Ravindra singh Bist on Google ★ ★ ★ ★ ★ I want to tell all the people that you too should not use t-mobile for anything. that people are fooled here When I bought a model model of internet from here 4 years ago, I was told that when you end internet facility from here, you will get 2300 czk back. But i went there today i didn't get anything back from there and i get reply from there that you bought it. We didn't say that we would return your money. Whereas the technician who came from here to install it at my house told me and the guy I talked to in their store when I bought it Both the men had said the same thing that when I end internet facility then I will get 2300 back.???????