TechnicPlus - Na Havránce 1508/14

Everything worked very poorly, from 14 days everything went to 7 weeks

Although it is a bit out of hand, waiting may stretch a bit, but otherwise MAXIMUM SATISFACTION FOR SUPER PRICE :)

In a word, misery. Phones repaired several times, the same defect is repeated. After two months, they wrote to me that a spare part could not be obtained, but a competing company got the part. There is more

Absolutely incapable of service! Poor communication, constant "I have to ask the technician, now we can't tell you more about it" after a few urges, the lady speaks with pointless information. Work totally tacky. And what more? Phone destroyed more than when he went to the service. And the service statement? "prove we did it".

dissatisfaction, unprofessional attitude, in the phone sent for repair was a new original battery in a plastic case when the phone arrived z5, so there was a Chinese battery that had a 30 minute battery life replacement no feel I cheated! service does not solve this and is not aware of theft ...

“Very bad experience with this service. The serviced handset speaker on the phone eventually repaired after more than a month, but after many complications and after poor and unreliable communication. You don't know exactly when the repair will be done. Waiting for spare part more than 14 days. A repair deposit was requested during service. You will agree to contact you after the repair, but I had to call to find out that the phone was repaired. After the takeover the phone did not work (he could not turn it on) - the technician did not know what to do - the phone was returned and after the next 3 days it was already in operation. ”

!! HANDS OFF FROM THIS COMPANY !! I apologize for the stylistic work, but I recommend reading the review until the end. In May 2017, unfortunately for me, I asked the company to repair or replace a cracked LCD panel on a HONOR6 mobile phone. From the lady who took over the phone from me, I was advised to leave the phone with the technicians overnight so that the glue in the connections dried properly and held the cell phone well. The next day I picked up the phone, paid, and drove home. Less than an hour after the phone was at room temperature, the back cover came off. So I sent a mobile phone at my own expense to complain about service work (1 complaint). The phone was returned to me in a state where the back cover was still peeling off and as a bonus the display itself began to peel off. As a diversification, I perceive that the phone was sent, despite the clear indication of the address in the cover letter to my complaint, to the wrong address, when someone hacked in and stated 1120/8 instead of the descriptive number 1725/6. So I complained about the phone again (2 complaints). I sent the phone back for repair at my own expense. He came back to me with the back cover glued, but no one even touched the display. The complaint report stated that the back cover was glued, the display was not mentioned. So I complained again (3 complaints). After a series of common apologies and excuses (material defect, technician had a bad day, etc.), which I already got used to at the company, I was informed that the entire LCD panel will be replaced with a new one and that I will have to wait 3 weeks before the new one. the panel arrives. On the last day of the 30-day deadline for handling the complaint, after a series of urgencies on my part, I was informed that the phone was repaired, fully functional and sent to my address. After opening the package with the phone, I found that the back cover was still peeling off, but the display seemed to be fine. The company also did not fulfill the obligation to inform me with a complaint protocol about the method of resolving the complaint. I further charged the phone to see if the display was OK. He wasn't. Defects of the display appeared all over the right side and at the bottom of the display, most noticeable in the white backlight. So again, I called the company (4 complaints) with the understanding that I immediately withdraw from the contract and want to return all the money that cost me this "repair". I was told that I had told a technician (whom I had never seen) that I wanted to return the phone unrepaired. However, after a series of phone calls, I was told that there was a misunderstanding with the technician. After the refusal of further service (supposedly finally proper) on my part, it is said that the power bank will be sent to me as compensation and the money will be returned IMMEDIATELY immediately after I dictate the account number. Solved? NO! The next day I inserted a SIM card into my mobile phone and lo and behold! Next problem. The phone stopped picking up the operator's signal (it was fully functional before the "repair"). So I tried another 3 SIM cards and I was not able to connect to the operator with any of them. So I contacted Technicplus again (5 complaints) stating that their technician had made a brick out of my phone with his professional intervention. In addition, during the announcement of this complaint, I learned that the money will only be sent to me in time. So, if I didn't remind myself again, they would probably never be returned. Technicplus approached my last complaint by saying that I still didn't have the money and completely ignored my repeated calls to solve the antenna problem and stopped communicating. The whole case was reported to the Czech Trade Inspection Authority for investigation.

Good day, I had this changed for you already, I need a phone to carry out my profession and therefore I had to have it repaired elsewhere, after opening the device we had a very unpleasant surprise! I would like to point out that the phone was purchased from you before being repaired, purchased new, originally packed, and I assume that Apple does not need this. To that surprise, the phone contained an unoriginal battery probably from some Chinese shop, then missing the screws, charging connector was soldered as in the Chinese copies and the entire interior of the phone was composed as from some apprentice. The man who was doing the service now called me because he said he had never seen anything like this and had to explain it to me. The whole repair, of course with the replacement of the battery, adding missing screws, cost me like a new phone. As I looked at the reviews (which was a mistake), I'm not the only one, and I'm sure I will take steps to bring this information to anyone who has the same foolish idea as me and wants to service your cell phone at your company. I sent this mail to the company and recommend everyone to avoid the big arch. Of course, the authorities have been given the initiative to put an end to this.