UNICA Prague

My partner and I felt really well supported at Unica. We scheduled a meeting about 2 months before our visit and were welcomed by a coordinator who spoke perfect English. The doctors and nurses were very professional and the Clinic itself was clean and well-equipped. We want to thank the Unica team for taking such good care of us.

We highly recommend this clinic. My husband and I had concerns about traveling outside of Canada for treatment. However, the coordinators spoke very good English and were very helpful. Everything was explained in detail before our trip. Upon arrival to the clinic, the entire staff was very welcoming and professional. Dr. Cepelak did a remarkable job in making us feel safe and secure.

Was planing to vibist this center I sent them whatsapp they answer me you have to sent email I sent them email they are no answering I think they are not interested will check for other IVF Center

Me and my husband had Very Very Pleasant experiences at the UNICA Clinic in Prague. Thank God that He had made us find this clinic online and brought us there to try one more treatment! Well, we had a long journey to have babies until we got there; 4 IUIs and 4 IVFs for 6years. Nothing worked for us and we had very disappointing experiences with other clinics. It seemed like they did not care about patients; their unkindness, carelessness, and indifference made the journey more challenging and tough. And they never give you clear answers when you ask questions especially about cost of individual items you do. When we first saw the UNICA's website, however, everything was extremely clear and straightforward. We were very impressed by that. And they responded to our emails quickly for the time difference. They are 7 hours ahead of us. They sent us the treatment plan, the itemized price list, etc. and we could understand how it would go and how much we would pay right away. They assign you a coordinator to help you with everything, A to Z. Our coordinator was Klara and we were SO SO BLESSED to have HER! She was always SWEET and KIND and willing to help us in small or big matters. She was so smart and thoughtful. There was another lady, named Pavla who responded to our emails at the beginning and she was also very kind and helpful. I really appreciate her, too, even though we did not get to meet her there. Anyways, there was no hassle or problem for us to enter Prague, Czech Republic though it was during the pandemic time thanks to the very detalied explanations and documents provided by Klara. When we first got to the UNICA Clinic, everyone at the reception desk was kind. Klara interpreted for us when we met the doctor Cepelak. We really liked the doctor Cepelak because he always had this big warm smile on his face. He makes the atmosphere very light and joyful by speaking in a caring way, smiling brightly. And we could see he knows what he's doing. After he checked my TSH level, he told me to take the thyroid medicine immediately to make the hormone level the most ideal to have babies. No previous doctors mentioned that to me. They would say, it is normal and that was it. Yes, it was in a normal range, but on the higher side of that normal range. I would always feel cold, fatigued, and my skin was too tough and dry/itchy, etc. Dr. Cepelak said, it is good to have TSH level lower than 2.5. By the time, I had taken the thyroid medicine for about 2 weeks, I started feeling very sharp in mind, had no brain fog anymore, my body felt warm, and the skin dryness was gone. WOW! I FELT JUST GOOD! The transfer went very smoothly too because the doctor was very skilled and experienced! He did not have any issues putting the catheter in like the previous doctors had. It was just quick and simple for him to do the transfer. The quality of the embryo was best - AA. I guess it was 5AA0. Best of Best!!! Well, Klara told me to use the urine pregnancy tester on day 14th, but being so impatient ...or if you have tried IVFs, you would understand how it feels to wait ...after you get the transfer done...that 14 days feel FOREVER! I tested on the 7th day; at first, i did not see the test line...waiting...waiting...I started seeing a faint line!! How HAPPY!! The reason why I wanted to test that day was that I saw implantation blood that morning. I continued testing each morning to see the test line getting darker each day...On 14th day, I got my lab done; and me and my husband were so thrilled to get the result!!! It was 559! I was Pregnant for sure!! I am now almost 5weeks pregnant...waiting to see my OB-Gyn for ultrasound. I just cannot believe this...I AM PREGNANT! All my family members are partying...THANK GOD! It was ALL GOD who opened our eyes and hearts to find UNICA and go to UNICA to try this last time!!! UNICA IS BEST of BEST. THEY KNOW WHAT THEY ARE DOING! I WOULD RECOMMEND UNICA TO EVERYONE WHO WANTS TO HAVE BABIES! THANK YOU SO MUCH, UNICA! GOD BLESS YOU!

We chose UNICA because it gave us the impression that the information was transparent, communication was fast, when we were still considering which clinic we should decide for. But we were very disappointed during the treatment. Since we have only got two embryos and no succuss with the first transfer, we will find a new clinic to continue our treatment if no success with the second round. Here are my complaints: 1. From the first skype consultation to the present appointment our coordinator kept rushing us to ask questions, as if we were wasting their time. 2. We got the prescription without being explained what they’re for, we only could look it up on internet. 3. After we bought the first round of medication, and came for the check-up at the clinic, the doctor and coordinator asked us if we have enough medicine. After our reply that we do not know and they need to tell us (we are only the patients) they gave a us a new prescription with way too many packs on it. We then needed to calculate ourselves how many packs we really need to buy. 4. We’re told to do the ultrasound in our own country and only after we finished it, we received the form requiring our doctor to fill in the result. 5. Our coordinator went on holiday during our treatment (which was okay), but didn’t communicate well enough with her back-up about the arrangement for us. 6. On the day of the first ultrasound check, they almost forgot to do the blood test for my husband. 7. On the day of transfer, I was told to be at the clinic at 8am, drank water before we went there as instructed. The coordinator first told me I only needed wait for 30 minutes or so. But in the end, I went to the OP-room for the transfer at around 10:30am, during the waiting time we had to pay for the freezing fee, waited for the invoice before we could continue, and I needed to go to toilet for 8 times to bit by bit release my bladder. 8. We were only told the quality of embryos when I was on the bed for the transfer and only after I asked twice. We did not get anything written, only verbally. They guarantee two high quality embryos, but there is no way to know that it’s true. 9. We got the invoice with a smaller number than we had paid, asked them for a corrected one, got rejected in the e-mail with “thank you for understanding”. (you gotta be kidding us!) 10. I needed to actively ask what I should prepare for the next treatment. Then we got two names of tests we should ideally do, again without explanation. I wanted to do the check-up and tests in UNICA-Brno, and I was told sorry they couldn’t help. All the promised good services turned out to be bitter in practice. Is that because we didn't choose the "exclusive" package? Well then we could only say good-bye.

Very nice and modern clinic with a qualified and professional staff. Especially Mrs. Silhava who is the clinic's director has been very helpful. Thank you.

Very friendly and human staff, from doctors to nurses and coordinators... always giving hope and support even in difficult times, we haven t felt as patients but friends. thank you all for making our dream come true...

We found the Unica clinic over the internet quite by accident and it turned out that we chose well. For our part, a good experience and our recommendation. The main goal was to get pregnant and it worked from the first time. We are very happy and thank the whole team especially to our coordinator Nevena with whom we communicated the most and who guided us through the whole process. Thank you and see you again