Zámecké Lázně
3.7/5
★
based on 8 reviews
Contact Zámecké Lázně
| Address : | Zámecký vrch, 360 01 Karlovy Vary, Czechia |
| Phone : | 📞 +9 |
| Website : | http://www.zamecke-lazne.com/ |
| Categories : |
Wellness center
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Spa
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| City : | Karlovy Vary |
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Pauline Fisher on Google
★ ★ ★ ★ ★ Please take notice of all the 1 star review both on Google maps and TripAdvisor, I usually don't until it happened to me. If you don't speak the language here, people don't treat you nicely. I have never being in a more awkward stituation then trying to enjoy the pool while the staffs tell other costumers to "shut up". The signage is very minimal here and it was very confusing to navigate the different amenities that are available.
My husband and I purchased the two hour wellness program. We were allowed to go in the big pool, steam and sauna, Japanese acupressure pool, contrast hot and cold pool, the inhalation room and tea and water are available. However, the CO2 beds, oxygen treatment and mineral pools are off limits and there are NO SIGNS to explain that. The staffs mostly don't speak much English other than "no," "excuse me," and we learned the hard way, "shut up."
Bad service happens sometimes but to set your expectations right, the big pool is luke warm and there is no other pool that is big enough to soak your entire body in that is hot. The steam room also has an odor. Towels and robes are not included in the price.
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THE PEOPLE GUY on Google
★ ★ ★ ★ ★ Original Karlovy Vary spa, the only public thermal spa in the town it seems. Very good service in a historic building. Natural mineral rock can be seen in the walls inside (a nice touch). Nice thermal pool for relaxing. Would recommend.
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Shady Mansour on Google
★ ★ ★ ★ ★ EDIT 3 October:
In this case, and after your reply, you shouldn't offer massage to non-medical cases and propose it as "relaxation" massage.
For the mineral water, better to "educate" the receptionist or people attending there to "teach" visitors about it. And again, I've been to several water springs and it was warm enough to be surprised of the "cold" (or not that cold as you said) at your place.
N.B. have i included enough parentheses the same as "yours"? :)
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it wasn't the best experience. the mineral bath water was cold and not warm (or hot) as expected and used to, lacking a couple massage treatment, and the massage we had was very basic and the lady did was so quick and not professional at all. felt like a medical centre than a relaxing spa and would definitely avoid in the future. better to book a hotel with spa/massage instead.
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margarita s on Google
★ ★ ★ ★ ★ It was a super nice experience to go there! We took a Wellness program for one day, that includes 2 hours. You can go to the sauna, thermal warm swimming pool, got&cold foot bath, salt inhalation room and drink hot tea in a lounge room. Price is quite affordable for the quality- stuff is friendly and everything is clean. 800 krona for one person. Absolutely recommend!
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Conrad Hills on Google
★ ★ ★ ★ ★ A different type of relaxing spa and authentic to Karlovy Vary and its history of thermal mineral springs. Definitely worth a visit if your looking for something unique to the region. Great for recharging the batteries after a long journey.
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S N on Google
★ ★ ★ ★ ★ Had a weekend package in here.
Three hours program for two days, it was a great experience. It was first time to have a oxygen therapy and water massage.
Building is beautiful and you can drink a mineral water there.
I would give only four stars cause price can be a bit cheaper and I want something like a warmer thermal bath!
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Etienne Castel on Google
★ ★ ★ ★ ★ I have been to spas and hot springs in Japan, Germany, Hungary, the US and more and this is a very very good establishment even with the standard wellness plan at 800 czk for two hours. Very clean, friendly staff that explains things in English at the reception, beautiful building and installations. Some services are extra if you want to go extra fancy! I loved it. Would definitely come again. Do not believe the bad reviews left by other people.
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Biljana Paneva on Google
★ ★ ★ ★ ★ The bath has a pool for more people, plus separate rooms for treatments. Nice sauna and Turkish bath. The water is really thermal. Anyhow too expensive for the offered value.
Practically for 2 hours there is only sitting in the bath or in saunas. I have seen much better baths in Germany. What I see better here is that costumes are must for sauna.
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