Castle View Apartments - Vnitřní Město

Wonderfully located a few steps from the town square and nice restaurants, apartments had all the comforts of home and Jiri was not only a fine host but a wonderful person who helped me make arrangements to see my grandmother's birthplace in Czech. MAHALO NUI LOA!!!

Great little apartments, we had two couples with one child each and the two bedroom was perfect! Very scenic views and lovely atmosphere.

This an apartment style hotel, near to the center of the main sight location. Nice service and comfortable bed. I would say yes again to book this apartment.

Amazing apartment on a side street from the main square in Cesky Krumlov. Jiri was very welcoming and accomodating when we arrived. We had the room on the top floor which has the Castle View and it just really couldn't have been more amazing. Of all the places we stayed on our European trip, this by far felt the most authentic and as a real find. The only difficulty we had was with the parking as you have to park about a half mile away at the local brewery. Driving in the old city is not friendly. There is also a great restaurant right across from the front door where we ended up going twice. Recommended if you are passing through.

Lovely apartment with a great view.

Pretty nice place, the room was clean and spacious, the receptionist was really nice to us.

The bad and the good: Bad: -Apparently each extra person you bring to one of their suites is 40 euro extra a night a person(see below) -Left a tidy request on door. Room was not tidied, towels were exchanged only. For the price they charge this is unacceptable. -Extremely poorly sound proofed. Heard every step and word from upstairs guests -Check in staff only there a few hours a day, quite rushed and irritable we found. -Given these deficits I don't see how they are rated a 4 star property. The good: -Cesky has 10, 000 tourist beds (per our free walking tour) in town, so there are lots of good locations, but castle view did have a good view. Not the best in town, but good. -The restaurant across from the hotel (literally 4 steps from front door) is amazing. -Suite is spacious. Expanding on the 40 euro comment: Upon Czech in I was informed that the AMEX portal I used to book through gave me the price for ONE visitor in my suite. I was informed that because my wife was with me I would be charged an extra 40 EURO per NIGHT (stayed 2) for the extra person. NO EXCEPTIONS (covid had basically rendered the town empty). Now, this place doesn't even have breakfast. I could understand 10-15 euro a night extra if there were a LARGE buffet breakfast provided, but no. This was just for one more human to occupy the room for the night. I felt like I was being extorted, because I had no warning for this (the check in staff explained to me the phone number AMEX provided didn't work and the email they were provided by amex didn't either) and a quick check on my phone showed dozens of other places for 40 euro a night within 2 minutes walking distance (I had already paid 138 euro for the 2 nights)... I explained this and spoke with the property owner. He essentially said this is my fault (what hotel without breakfast doesn't post prices based on double occupancy?) though did give me a discount of 5 euro/night; so I paid 70 euro extra for the 2 nights. Overall it was fairly uncomfortable and I was not pleased with the level of service we received from this 4 star property. -Elaboration on tidying: as you can see in the picture, the instructions left to us was to leave the notice on the door and you can get cleaning service between 10am-12pm. We wanted the bed made up and the room tidied while we were out exploring the town; came home to find new towels and nothing else touched in the suite. Was very disappointed we're expected to pay premium prices in Cesky Kromlov and get hostel quality service. In response to the OWNER reply: Amex doesn't have an option to list number of people. All that's listed on the advert is "Extra-person charges may apply and vary depending on property policy". Charging 60% extra because someone books a SUITE for 2 people is obscene and way out of character for HOSPITALITY. If your focus is on guest satisfaction, I'd say you are slipping.

The apartment itself was very spacious, clean, and comfortable. The views were amazing! However, it is impossible to get to the property by car. If you're driving, beware; the information in Expedia is inaccurate: there is no parking available at this property. You basically have to pay for parking outside of the old part of town and walk with all your luggage through the narrow streets. Also, we never saw anyone at the front desk, so you have to call them if you need any information. Something else that is inaccurately listed in Expedia is check-out time. It says 11 a.m., but it really is 10 a.m. The cleaning staff is very nice.