Hotel Relax Inn

I would like to thank Relax Inn Hotel especially Thomas( the one in reception)who was there assisting me when I arrive in Hotel.. I was been help by him and so friendly when I asked him to book for me Dinner cruise at night. The promptness by helping guests is a big deal for me. The breakfast was amazing and it’s buffet style. I would definitely come back here for tourist visit. Thank you Thomas

Good, clean hotel in a resonable price for a room. The stuff was nice and helpful, they explained how to use metro and busses. If you have car, you should reserve the parking spot as there's not a lot of room for cars in a parking lot.

The name, Relax Inn - is not what you are thinking when staying at the hotel. The railway is just below, meaning that your relaxing sleep will be interrupted every 10th minute until mid of the night where you are so tired that the loud and noisy trains disappears. The breakfast is so old fashioned. If we knew, that the trains were so noisy we would never have chosen this particular hotel. The service is good, until you ask if you can refund or cancel your stay after a hard night with train noise etc. then the service dissipates and they are cold and will never offer a refund. I think thats why they require full payment at arrival, then they just hope that you are OK with the loud and noisy trains just around. The bathing facilities are broken, and you will never have a good bath in those unmaintained facilities. They would like to have 10 Euros pr. night for parking, but they never tell you that you can park just around the corner almost for free in the weekend and very low throughout the weekdays. If I could give -10 stars - I would do it. We moved into the town for smaller amount of money for almost the twice the size of the room and better facilities. EDIT August 3rd. YES - I was asked if everything was OK 10 mins after we checked in, but - you never know how your night is going to be in 10 minutes after check in. Thats why we tried to change our room, but a very unkind service lady told me that it was not possible - maybe next day. But we needed a full night sleep after 11 hours of driving etc. Thats why I also asked if we could refund the booking, but it was not possible. I will do negative feedback as many times as possible. Not acceptable to pay 1700 DKK and not getting any sleep. My recommendation is: DO NOT BOOK HERE.

Terrible. It's ina sketchy neighborhood, first of all. No metro station near. From the outside it looks ridiculous and gives you a pretty good feeling of what you're in for - a really bad experience. Bathrooms not clean at all and has mold everywhere, the bed is very uncomfortable and feels like it has been used by at least 10.000 people before you. We didn't even bother to go to breakfast. The rooms are also very loud, you can hear every word your neighbors are sayind and it faces a railway station which makes it impossible to sleep with an open window to get rid of the bad smell in the room. Never again.

Would not recommend. It's pretty much exactly what you would expect for the low price. The rooms have a weird smell of old cigarette smoke, the beds are very uncomfortable and there is mold in the bathrooms. Don't go there, spend a bit more on the hotel and actually enjoy your stay in Prague... Btw. the pictures on Google are partly fake.

Ratng this hotel with as many stars as it should have in my opinion. Location - bad, far from anywhere, and next to the railway mainline with the windows facing it, lot of noise coming from there, even at night. Parking is very limited and costs 250 czk/day (fairly expensive); street parking is 30 czk/hour 24/7 so that's also not cheap. Spa, swimming pool - prices higher than in an aquapark (all paid extra). In the room, you won't even get a free bottle of water. Breakfast is decent, nothing special but also nothing to complain about (hot servings: egg or sausages, baked beans, mixed vegetables; 2-3 types of cheese, 2-3 types of ham and salami, tomato/cucumber/paprika/lettuce; selection of cereals/musli and yoghurt + some cake). Might be a good hotel for workers, I wouldn't recommend it for vacation.

Nice and helpful staff and the rooms have been clean. But the Walls are very thin and the bathroom is pretty small. Furthermore, it was a little bit dark in the room, because there wasnt a big light for the room. And the bed was very hard. It was ok for a short stay ?

Very nice hotel. The receptionists are very kind and helpful. Especially the boy. There is a bus stop near the hotel and you can buy tickets from the reception. The breakfast was very good. The women who works there is amazing, she is very quick and immediately loaded the food that had run out.