Komerční banka, pobočka

Total disaster, I just wanted to change banknotes in the cash register. Only one was opened, there were about seven of us waiting for us to hear about 5 unnecessary employees sharing their impressions of their holidays and one complaint about her husband. Obviously one of them was still wandering around the hall in retirement and some other useless on the bar stool at the entrance (probably advisory service :-)) was looking through her painted nails through the window. When I had the turn after half an hour, the cashier told me that she had no change at all and complained that she was there for everything and another cashier that she had coughed up the shift. After that time I went down to the parking lot and paid 50 crowns for parking. Vivat KB ... Probably any bank will be better ......

A show of reluctance and incompetence. For every little thing, one has to make an appointment and go to the branch, even during a pandemic. Today, crowned by refusing to confirm the encumbrance of the insurance and cancel my bank account after refinancing the mortgage. They say I came there too soon, they haven't had time to process it yet. I have no words. The only luck will be soon away from this terrible bank. (Update: the binding took place on a second attempt, I still refuse to cancel the account. Again on the grounds that I request it too soon. The bank clerk lied to me that the account can only be canceled in person. This is not true, there is a possibility to cancel the account via The second bank within the so-called mobility of clients, which I also used. I hope that this negative advertisement for the additional CZK 39 collected would cost them a fee. If possible, I will give this branch a negative number of stars.)

Have a nice day, Dear Sirs, I also have a negative experience with Komerční Banka in Brno Pod Petrovem. Today I was settled a debt of 0, 35 pennies so that I could cancel my account from this worst bank in the world and leave with a clear conscience from these thieving bandits! If KB does not steal you from fees, an arrogant cashier will rob you. To repay the debt of 0, 35 pennies she will ask you “so how much will we give?” I had a hundred eager to answer her that a few lessons of decency, but I preferred to mumble something quietly about beef and gave her one crown! However, what followed was considered the pinnacle of arrogance and audacity. After she gave me proof of payment, I asked her and who would return 0, 65 pennies to me? The arrogant grandmother replied that she didn't care at all and that I had to deal with my bank adviser, whom I didn't really have, so 0.65 pennies was over! The lesson is that if you don't want to be robbed by a merchant, you have to take your salesman to your checkout. However, I must state that not all banks behave in the same way as Komerční Banka. There are also banks that do not rob their clients and behave respectfully and willingly. My name and address can be found out by the director or the head of KB from today's statements of payments at the box office, ie if he is interested in returning me with a mail order of 0.65 pennies.

A really disastrous branch. Which normal bank still has lunch breaks today? Is it really such a problem to get through the noon, as they do elsewhere?

Good day, I wanted to withdraw a higher amount in Euros at the branch. The first incomprehensible obstacle is that I can only withdraw 3900 Euros from my own account (yes, I do such a trx a few times in my life, but ...). At the same time, I can withdraw up to CZK 300,000 from a competitor's ATM 10 m further and then exchange them. However, it was absurd that I did not hit the signature pattern twice, which I have had in the bank for perhaps 10 years. I lost my temper and left. Is it such a problem to verify the client otherwise? Despite the fact that, for the second time in the last 14 days, the Internet bank did not display account balances.